FAQs
HUSHBALL FAQS
Does The HushBall work on carpet?
- Absolutely! The HushBall is designed to perform seamlessly on various surfaces, including carpet. Its innovative design ensures a controlled bounce on different floor types.
Does The HushBall need air?
- No, The HushBall is a solid, durable ball that maintains its shape and performance without the need for inflation.
What is The HushBallkmade out of?
- The HushBall is crafted from professional-grade, premium non-toxic materials, ensuring durability and top-notch performance. It is designed to be safe for indoor use.
Does The HushBall bounce the same as a regular basketball?
- While The HushBall features an innovative design to reduce noise, it still provides a satisfying bounce similar to a regular basketball. The bounce is smooth and consistent for an enjoyable playing experience.
Is The HushBall actually silent?
- The HushBall significantly reduces noise compared to traditional basketballs, making it ideal for indoor play. While it may not be completely silent, it minimizes disturbances, making it suitable for quiet environments.
Can I use The HushBall in an apartment?
- Yes, The HushBall is perfect for apartment use. Its noise-reducing design ensures a quieter playing experience, making it an excellent choice for indoor spaces where noise control is important.
Is The HushBall suitable for all ages?
- Absolutely! The HushBall is designed to be suitable for players of all ages. Its unique features make it an excellent choice for both casual and competitive play.
How does The HushBall's grip compare to a regular basketball?
- The HushBall features a comfortable grip, similar to that of a regular basketball. Its professional-grade premium materials ensure a secure hold, allowing players to maintain control during dribbling and shooting.
Can The HushBall be used outdoors?
- While The HushBall is primarily designed for indoor use, it can also be used outdoors. However, prolonged exposure to harsh outdoor conditions may affect its performance and lifespan.
Is The HushBall regulation size and weight?
- Yes, The HushBall is designed to meet regulation size and weight standards, making it suitable for various basketball games and competitions.
GENERAL FAQS
How long does shipping take?
- We offer Free Shipping worldwide for all orders!
- After a processing time of 1-3 business days, the estimated delivery times are as follows:
- USA: 7-14 business days
- UK: 10-18 business days
- Australia: 10-18 business days
- Canada: 10-18 business days
- Europe: 10-18 business days
- Rest of world: 14-21 business days
What is your return policy?
- We offer a 45-Day, Risk-Free Money Back Guarantee. If you're not completely satisfied with your HushBall, simply return it within 45 days of receipt for a full refund. Please note that the item must be in its original condition and packaging.
Can I track my order?
- Absolutely! Once your HushBall is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your order and know its estimated arrival date.
Are the materials safe for children?
- Yes, we prioritize safety and quality. The HushBall is made from child-friendly, hypoallergenic materials and undergoes rigorous testing to meet international safety standards, ensuring it is safe for children of all ages.
Can I cancel or modify my order?
- If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we are unable to make any changes.
Do you offer wholesale or bulk pricing?
- Yes, we offer wholesale and bulk pricing options for retailers and businesses. Please reach out to our wholesale team through our contact page to discuss your specific requirements and receive more information.
Do you ship internationally?
- Yes, we ship the HushBall worldwide. Whether you're in the United States, Europe, Australia, or anywhere else, we'll deliver the HushBall right to your doorstep.
How do I contact customer support?
- If you have any further questions or need assistance, our friendly customer support team is here to help. You can reach us through the contact form on our website, and we'll get back to you as soon as possible.